How To Fix CM_EHPRC_BOV_SCC_CON107 - More than one authorizer phone number

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHPRC_BOV_SCC_CON - Messages for Conversion

• Message number: 107

• Message text: More than one authorizer phone number

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHPRC_BOV_SCC_CON107 - More than one authorizer phone number ?

  The SAP error message CM_EHPRC_BOV_SCC_CON107 indicates that there is an issue with the authorizer phone numbers in the system. Specifically, it suggests that there are multiple entries for authorizer phone numbers where only one is expected. This can occur in various contexts, such as when managing business partner data or during the approval processes in SAP.
  Cause:
  The error typically arises due to:
  
  Duplicate Entries: There are multiple phone numbers assigned to the same authorizer in the system.
  Data Entry Errors: Incorrect data entry or configuration in the business partner or authorizer settings.
  System Configuration: The system may be configured to expect a single phone number for an authorizer, but multiple have been entered.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Authorizer Data:
  
  Navigate to the relevant transaction or application where the authorizer data is maintained (e.g., Business Partner transaction).
  Review the authorizer details and check for multiple phone numbers.
  
  
  
  Remove Duplicates:
  
  If you find multiple phone numbers for the same authorizer, decide which one should be retained and remove the others.
  Ensure that the remaining phone number is correctly formatted and valid.
  
  
  
  Data Validation:
  
  Implement data validation checks to prevent the entry of multiple phone numbers in the future.
  This may involve adjusting the configuration settings or enhancing the data entry forms.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or updates that may apply to your version of SAP.
  
  
  
  Testing:
  
  After making changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Contact Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if this is a known issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to business partner management (e.g., BP) and authorizer settings.
  User Roles: Ensure that the user roles and authorizations are correctly set up to manage authorizer data.
  
  By following these steps, you should be able to resolve the error and ensure that your authorizer phone number data is correctly configured in SAP.