How To Fix CM_EHPRC_BOV_SCC_CON110 - More than one request contact phone number

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHPRC_BOV_SCC_CON - Messages for Conversion

• Message number: 110

• Message text: More than one request contact phone number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHPRC_BOV_SCC_CON110 - More than one request contact phone number ?

  The SAP error message CM_EHPRC_BOV_SCC_CON110 indicates that there is an issue with the contact phone numbers in the system. Specifically, it suggests that there are multiple request contact phone numbers defined, which is not allowed in the context of the operation you are trying to perform.
  Cause:
  The error typically arises when:
  
  There are multiple entries for contact phone numbers in the relevant configuration or master data.
  The system expects a single contact phone number for a specific request or operation, but finds more than one.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Contact Information:
  
  Navigate to the relevant transaction or area in SAP where the contact information is maintained (e.g., customer master data, vendor master data, or specific request forms).
  Review the contact phone numbers associated with the request or entity in question.
  
  
  
  Consolidate Phone Numbers:
  
  If you find multiple phone numbers, determine which one is the correct or primary contact number.
  Remove or deactivate the additional phone numbers to ensure that only one contact phone number is active.
  
  
  
  Data Validation:
  
  Ensure that the data entry process is validated to prevent multiple entries in the future. This may involve setting up validation rules or checks in the system.
  
  
  
  Testing:
  
  After making the necessary changes, attempt to perform the operation again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines related to the module you are working with, as there may be additional configuration settings that need to be adjusted.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional context.
  Transaction Codes: Familiarize yourself with the transaction codes related to the area where the error occurs, as this can help in navigating to the correct data.
  User Roles and Permissions: Ensure that you have the necessary permissions to edit contact information, as restrictions may prevent you from making changes.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message CM_EHPRC_BOV_SCC_CON110 in SAP.