How To Fix CM_EHHSS_INC_REC401 - The incident reporting person cannot be created via API.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_REC -

• Message number: 401

• Message text: The incident reporting person cannot be created via API.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_REC401 - The incident reporting person cannot be created via API. ?

  The SAP error message CM_EHHSS_INC_REC401 indicates that there is an issue with creating an incident reporting person via the API in the SAP system. This error typically arises in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with incident management.
  Causes:
  
  Missing Required Data: The API call may be missing mandatory fields or data required to create the incident reporting person.
  Invalid Data Format: The data being sent to the API may not conform to the expected format or data type.
  Authorization Issues: The user or service account making the API call may not have the necessary permissions to create an incident reporting person.
  Configuration Issues: There may be configuration settings in the SAP system that are preventing the creation of the reporting person.
  System Errors: There could be underlying system issues or bugs that are causing the API to fail.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are included in the API request. Refer to the API documentation for the specific fields required for creating an incident reporting person.
  Validate Data: Review the data being sent to the API for correctness and ensure it adheres to the expected formats (e.g., date formats, string lengths).
  Review Authorizations: Check the user roles and authorizations for the account making the API call. Ensure it has the necessary permissions to create records in the EHS module.
  Configuration Review: Verify the configuration settings in the SAP system related to incident reporting and ensure they are set up correctly.
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context on the failure.
  Test API Independently: If possible, use a tool like Postman to test the API independently with the same data to see if the issue persists.
  Consult Documentation: Refer to the official SAP documentation for the EHS module and the specific API being used for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  API Documentation: Always refer to the latest API documentation provided by SAP for the EHS module to understand the required parameters and data formats.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.