How To Fix CM_EHHSS_INC_REC285 - Step code "&1" does not exist; investigation step "&2" skipped

CM_EHHSS_INC_REC285 - Overview

• Message type: E = Error

• Message class: CM_EHHSS_INC_REC -

• Message number: 285

• Message text: Step code "&1" does not exist; investigation step "&2" skipped

What causes this issue?

You want to migrate an incident that has initiated investigation.
However, one of the step codes does not exist in the target system.

System Response

The system cannot migrate the investigation step.

How to fix this error?

In the
<DS:SIMG.EHHSS_INC_STEP_CODE>Specify Steps</> Customizing activity,
configure the corresponding step code.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_REC285 - Step code "&1" does not exist; investigation step "&2" skipped ?

  The SAP error message "CM_EHHSS_INC_REC285 Step code '&1' does not exist; investigation step '&2' skipped" typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with incident management or risk assessment processes.
  
  Cause:
  
  
  Missing Step Code: The error indicates that the system is trying to reference a step code that does not exist in the configuration. This could be due to:
  
  Incorrect configuration in the EHS module.
  A missing or deleted step code in the relevant process or investigation steps.
  A mismatch between the expected step codes and those defined in the system.
  
  
  
  Data Inconsistency: There may be inconsistencies in the data or configuration settings that lead to the system not being able to find the specified step code.
  
  
  Transport Issues: If the system has recently undergone a transport of changes, it is possible that the step codes were not properly transported or activated in the target system.
  
  
  
  Solution:
  
  
  Check Configuration: 
  
  Go