How To Fix CM_EHHSS_INC_REC287 - Root cause "&1", type "&2" does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_REC -

• Message number: 287

• Message text: Root cause "&1", type "&2" does not exist

What causes this issue?

You want to migrate an incident that has initiated investigation.
However, one of the root cause types does not exist in the target
system.

System Response

The system cannot migrate the root cause.

How to fix this error?

In the
<DS:SIMG.EHHSS_INC_RCTYPE>Specify Root Cause Types</> Customizing
activity, configure the corresponding root cause type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_REC287 - Root cause "&1", type "&2" does not exist ?

  The SAP error message CM_EHHSS_INC_REC287 typically indicates that there is an issue with a specific record or entry in the system that is expected to exist but does not. This error is often related to the Environmental, Health, and Safety (EHS) module in SAP, particularly when dealing with incident records or similar data.
  Cause:
  
  Missing Data: The record that the system is trying to access or reference does not exist in the database. This could be due to data not being created, deleted, or not properly imported.
  Incorrect Configuration: There may be a configuration issue where the system is looking for a record type that has not been defined or is incorrectly set up.
  Data Migration Issues: If data was migrated from another system or during an upgrade, some records may not have been transferred correctly.
  User Input Error: The user may have entered an incorrect identifier or reference number that does not correspond to any existing record.
  
  Solution:
  
  Check Record Existence: Verify if the record with the specified root cause and type exists in the system. You can do this by querying the relevant database tables or using transaction codes related to the EHS module.
  Data Entry Validation: Ensure that the data being entered is correct and corresponds to existing records. Double-check any identifiers or reference numbers.
  Configuration Review: Review the configuration settings in the EHS module to ensure that all necessary record types are defined and correctly set up.
  Data Migration Review: If this issue arose after a data migration, review the migration logs and processes to ensure that all records were transferred correctly.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may address the issue.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the EHS module, such as EHS00 for EHS management or EHS01 for incident management.
  SAP Notes: Search for SAP Notes related to the error message CM_EHHSS_INC_REC287 in the SAP Support Portal for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.