How To Fix CM_EHHSS_INC_REC284 - Step category "&1" does not exist; investigation step "&2" skipped

CM_EHHSS_INC_REC284 - Overview

• Message type: E = Error

• Message class: CM_EHHSS_INC_REC -

• Message number: 284

• Message text: Step category "&1" does not exist; investigation step "&2" skipped

What causes this issue?

You want to migrate an incident that has initiated investigation.
However, one of the step categories does not exist in the target system.

System Response

The system cannot migrate the investigation step.

How to fix this error?

In the
<DS:SIMG.EHHSS_INC_STEPCAT>Specify Step Categories</> Customizing
activity, configure the corresponding step category.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_REC284 - Step category "&1" does not exist; investigation step "&2" skipped ?

  The SAP error message CM_EHHSS_INC_REC284 indicates that there is an issue with the configuration of the Environmental, Health, and Safety (EHS) module, specifically related to the investigation steps in a certain category. The error message states that the step category specified by "&1" does not exist, which leads to the skipping of the investigation step identified by "&2".
  
  Cause:
  
  Missing Step Category: The specified step category does not exist in the system. This could be due to a misconfiguration or an incomplete setup of the EHS module.
  Incorrect Configuration: The configuration settings for the investigation steps may not have been properly defined or activated.
  Transport Issues: If the configuration was transported from another system, there may have been issues during the transport process that led to missing or incomplete data.
  Version Mismatch: There may be a version mismatch between the EHS configuration and the underlying SAP system, leading to discrepancies in available categories.
  
  
  Solution:
  
  
  Check Configuration: 
  
  Go