How To Fix CM_EHHSS_INC_REC261 - MIME type of document &1 is not recognized; it has not been migrated

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_REC -

• Message number: 261

• Message text: MIME type of document &1 is not recognized; it has not been migrated

What causes this issue?

You have tried to migrate a document that has a MIME type not defined in
the system and thus cannot be recognized.

System Response

The system cannot migrate the particular document. It migrated all other
documents with properly defined MIME types.

How to fix this error?

Add the MIME type of the migrated document into Customizing by enhancing
the following activity:
<LS>SAP NetWeaver -> Knowledge Management -> Settings in the Knowledge
Warehouse System -> Document Management Service -> Define MIME Type for
File Name Extension</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_REC261 - MIME type of document &1 is not recognized; it has not been migrated ?

  The SAP error message CM_EHHSS_INC_REC261 indicates that the MIME type of a document is not recognized, and as a result, the document has not been migrated. This error typically occurs in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with document management and migration processes.
  Cause:
  
  Unrecognized MIME Type: The document being processed has a MIME type that is not recognized by the SAP system. This can happen if the document format is not supported or if the MIME type is not correctly defined in the system.
  Missing MIME Type Configuration: The MIME type may not be configured in the SAP system, leading to the inability to process the document.
  Document Migration Issues: If the document is part of a migration process, it may not have been properly migrated due to the unrecognized MIME type.
  
  Solution:
  
  
  Check MIME Type Configuration:
  
  Go to transaction code SO10 (or SICF for service configuration) to check the MIME type settings in your SAP system.
  Ensure that the MIME type of the document is defined and recognized by the system. If it is not, you may need to add it.
  
  
  
  Add Missing MIME Type:
  
  If the MIME type is missing, you can add it by going to transaction SICF and navigating to the relevant service. You may need to consult your SAP Basis team for assistance in adding new MIME types.
  
  
  
  Verify Document Format:
  
  Ensure that the document format is supported by SAP. If the document is in an unsupported format, consider converting it to a supported format.
  
  
  
  Check Migration Process:
  
  If this error occurs during a migration process, review the migration logs and ensure that all documents are being processed correctly. You may need to reprocess or manually migrate documents with unrecognized MIME types.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or additional guidance for resolving known issues.
  
  
  
  Related Information:
  
  MIME Types: MIME (Multipurpose Internet Mail Extensions) types are a way to describe the content type of a file. Common MIME types include application/pdf for PDF files, image/jpeg for JPEG images, etc.
  SAP EHS Documentation: Review the SAP EHS documentation for information on document management and supported file types.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.