How To Fix CM_EHHSS_INC_REC162 - More than one absence found for the absence key

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_REC -

• Message number: 162

• Message text: More than one absence found for the absence key

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_REC162 - More than one absence found for the absence key ?

  The SAP error message CM_EHHSS_INC_REC162 indicates that there is an issue with the absence records in the system. Specifically, it means that more than one absence record has been found for a given absence key, which is causing a conflict or inconsistency in the data.
  Cause:
  
  Duplicate Absence Records: The most common cause of this error is that there are multiple entries in the database for the same absence key. This can happen due to data entry errors, system glitches, or issues during data migration.
  Incorrect Configuration: There may be a configuration issue in the system that is causing it to incorrectly identify multiple records for the same absence key.
  Data Integrity Issues: If the data has not been properly maintained or cleaned, it can lead to inconsistencies that trigger this error.
  
  Solution:
  
  
  Check for Duplicates: 
  
  Use transaction codes like SE16 or SE11 to access the relevant database tables (e.g., PA2001 for absence records) and check for duplicate entries for the absence key in question.
  If duplicates are found, determine which record is valid and delete or correct the unnecessary duplicates.
  
  
  
  Data Correction:
  
  If duplicates are identified, you may need to correct the data through the appropriate transaction (e.g., PA30 for maintaining HR master data) or by using a data correction tool if available.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to absence management in the SAP system to ensure that they are set up correctly and that there are no conflicting settings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking for duplicates and reviewing configurations, consider reaching out to SAP support for further assistance. They may provide insights or solutions based on the specific version of SAP you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and SE16 (Data Browser).
  Tables: Understand the structure of tables related to absence management, such as PA2001 (Absences) and PA2002 (Attendance).
  SAP Notes: Search for SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.