How To Fix CM_EHHSS_INC_REC163 - Cannot update absence assigned to the incident; locking problems

CM_EHHSS_INC_REC163 - Overview

• Message type: E = Error

• Message class: CM_EHHSS_INC_REC -

• Message number: 163

• Message text: Cannot update absence assigned to the incident; locking problems

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_REC163 - Cannot update absence assigned to the incident; locking problems ?

  The SAP error message CM_EHHSS_INC_REC163 indicates that there is a locking issue when trying to update an absence that is assigned to an incident. This typically occurs in systems where multiple users or processes are trying to access or modify the same data simultaneously, leading to a conflict.
  
  Cause:
  
  Locking Conflicts: The absence record you are trying to update is currently locked by another user or process. This can happen if another user is editing the same record or if a background job is processing it.
  Transaction Management: If the system is not properly managing transactions, it may lead to situations where records are locked longer than necessary.
  Database Locking: The underlying database may have locking mechanisms that prevent concurrent updates to the same record.
  
  
  Solution:
  
  Wait and Retry: If the issue is due to another user or process holding the lock, waiting for a few moments and then retrying the operation may resolve the issue.
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