How To Fix CM_EHHSS_INC_COMMON265 - Cannot close step "&1" because it is in status "New"

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 265

• Message text: Cannot close step "&1" because it is in status "New"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON265 - Cannot close step "&1" because it is in status "New" ?

  The SAP error message CM_EHHSS_INC_COMMON265 indicates that you are trying to close a step in a process that is currently in the "New" status. This typically occurs in the context of SAP's Environment, Health, and Safety (EHS) module, where processes are managed in a structured workflow.
  
  Cause:
  The error arises because the system enforces a workflow status that requires certain conditions to be met before a step can be closed. Specifically, if a step is in the "New" status, it means that it has not yet been processed or completed, and therefore cannot be closed. This is a safeguard to ensure that all necessary actions are taken before moving on to the next step in the workflow.
  
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Check the Status of the Step: Verify the current status of the step you are trying to close. If it is indeed in the "New" status, you will