How To Fix CM_EHHSS_INC_COMMON211 - Absence from &1 overlaps with absence from &2 in incident &3 (person &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 211

• Message text: Absence from &1 overlaps with absence from &2 in incident &3 (person &4)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON211 - Absence from &1 overlaps with absence from &2 in incident &3 (person &4) ?

  The SAP error message CM_EHHSS_INC_COMMON211 indicates that there is a conflict in the absence records for a specific person in the context of an incident. Specifically, it means that the absence period from one record overlaps with another absence period for the same individual. This can occur in various SAP modules, particularly in Human Capital Management (HCM) or Employee Health and Safety (EHS) scenarios.
  Cause:
  The error arises when:
  
  An employee has multiple absence records that overlap in time.
  The system is trying to process an incident (such as a health-related incident) for an employee who is already marked as absent during the same time frame.
  There may be incorrect or overlapping data entries in the absence records.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Absence Records:
  
  Review the absence records for the employee (person &4) in question. Look for any overlapping dates between the absence from &1 and absence from &2.
  You can do this by navigating to the relevant infotype (e.g., Infotype 2001 for Absences) in SAP.
  
  
  
  Adjust Absence Dates:
  
  If you find overlapping absences, you may need to adjust the dates of one or both absence records to eliminate the overlap.
  Ensure that the absence periods are correctly entered and do not conflict with each other.
  
  
  
  Review Incident Data:
  
  Check the incident data (incident &3) to ensure that it is correctly linked to the absence records and that the dates are accurate.
  
  
  
  Consult with HR or Payroll:
  
  If you are unsure about how to adjust the records or if the absence records are correct, consult with your HR or payroll department for guidance.
  
  
  
  System Configuration:
  
  In some cases, the issue may be related to system configuration. Ensure that the absence management settings in SAP are correctly configured to handle overlapping absences.
  
  
  
  Testing:
  
  After making adjustments, test the scenario again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling absence overlaps.
  Documentation: Review SAP documentation related to absence management and incident handling for best practices and troubleshooting tips.
  User Training: Ensure that users entering absence records are trained on how to avoid overlaps and understand the implications of entering conflicting data.
  
  By following these steps, you should be able to resolve the error and ensure that absence records are accurately maintained in the SAP system.