How To Fix CM_EHHSS_INC_COMMON201 - Record is saved as a draft; complete the draft before continuing

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 201

• Message text: Record is saved as a draft; complete the draft before continuing

What causes this issue?

The incident that you chose has not been reported yet or is still a
draft. You can only open an incident once the initial report has been
submitted in the system.

System Response

The system cannot open the incident with the specified ID.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON201 - Record is saved as a draft; complete the draft before continuing ?

  The SAP error message CM_EHHSS_INC_COMMON201 indicates that a record you are trying to work with has been saved as a draft. This typically occurs in applications where data entry is required, and the system prevents further actions until the draft is completed and saved properly.
  Cause:
  
  Draft Status: The record is in a draft state, meaning that it has not been fully completed or submitted. This can happen if required fields are missing or if the user has not finalized the entry.
  Incomplete Data: Certain mandatory fields may not have been filled out, or the data entered does not meet the validation criteria set by the system.
  Session Timeout: If the user has been inactive for a period, the session may time out, leading to the record being saved as a draft.
  
  Solution:
  
  
  Complete the Draft:
  
  Navigate to the draft record. You can usually find drafts in a specific section of the application, often labeled as "Drafts" or "Pending".
  Review the record and ensure that all mandatory fields are filled out correctly.
  Validate the data to ensure it meets any specific criteria required by the system.
  Save the record again to finalize it.
  
  
  
  Check for Errors:
  
  Look for any error messages or indicators that highlight which fields are incomplete or incorrect.
  Correct any issues and attempt to save the record again.
  
  
  
  Session Management:
  
  If you suspect a session timeout, try logging out and logging back in to refresh your session.
  Ensure that you are actively working within the application to avoid timeouts.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or user manuals specific to the application you are using for additional guidance on handling drafts.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or system administrator for assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on how to properly save and manage drafts within the SAP system.
  System Configuration: Sometimes, system settings or configurations can affect how drafts are handled. Consult with your SAP Basis or configuration team if necessary.
  
  By following these steps, you should be able to resolve the error and continue with your work in SAP.