How To Fix CM_EHHSS_INC_COMMON169 - Status cannot be "Unknown" if investigation has already been started

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 169

• Message text: Status cannot be "Unknown" if investigation has already been started

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON169 - Status cannot be "Unknown" if investigation has already been started ?

  The SAP error message CM_EHHSS_INC_COMMON169 indicates that the status of an investigation cannot be set to "Unknown" if the investigation has already been initiated. This error typically arises in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with incident management or investigations.
  
  Cause:
  The primary cause of this error is that the system is enforcing a business rule that prevents the status of an investigation from being set to "Unknown" once it has been started. This is likely to ensure data integrity and maintain a clear record of the investigation's progress. The status "Unknown" may imply that the investigation is not being actively managed, which contradicts the fact that it has already been initiated.
  
  Solution:
  To resolve this error, you should take the following steps:
  
  
  Check Current Status: Review the current status of the investigation. If it is already in progress, you will need to set it to a valid