How To Fix CM_EHHSS_INC_COMMON159 - Cannot close step workflow

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 159

• Message text: Cannot close step workflow

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON159 - Cannot close step workflow ?

  The SAP error message CM_EHHSS_INC_COMMON159 with the description "Cannot close step workflow" typically indicates that there is an issue preventing the closure of a workflow step in the SAP system. This error can arise in various contexts, particularly in the SAP Environment, Health, and Safety (EHS) module, where workflows are used to manage processes related to compliance, incident management, and other related activities.
  Possible Causes:
  
  
  Incomplete Data: The workflow step may require certain data to be completed or validated before it can be closed. If any mandatory fields are missing or incomplete, the system will not allow the closure.
  
  
  Workflow Status: The current status of the workflow may not permit closure. For example, if the workflow is in a state that requires further actions or approvals, it cannot be closed.
  
  
  Authorization Issues: The user attempting to close the workflow step may not have the necessary permissions or roles assigned to perform this action.
  
  
  System Configuration: There may be configuration settings in the workflow that are preventing the closure. This could include conditions or rules that need to be met.
  
  
  Technical Issues: There could be underlying technical issues, such as system bugs or inconsistencies in the workflow configuration.
  
  
  Solutions:
  
  
  Check Data Completeness: Review the workflow step to ensure that all required fields are filled out correctly. Look for any validation messages that may indicate missing information.
  
  
  Review Workflow Status: Check the current status of the workflow. Ensure that all previous steps have been completed and that the workflow is in a state that allows for closure.
  
  
  Verify User Permissions: Ensure that the user has the appropriate authorizations to close the workflow step. This may involve checking user roles and permissions in the SAP system.
  
  
  Consult Workflow Configuration: Review the workflow configuration settings to ensure that there are no conditions preventing closure. This may require assistance from a system administrator or SAP consultant.
  
  
  Check for System Notes or Patches: Look for any SAP notes or patches that may address known issues related to this error message. Applying relevant updates may resolve the problem.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  
  SAP Notes: Search the SAP Support Portal for notes related to the error message CM_EHHSS_INC_COMMON159. SAP frequently publishes notes that provide solutions or workarounds for specific error messages.
  
  
  Documentation: Review the SAP EHS documentation for information on workflows and their management. This can provide insights into best practices and common pitfalls.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to close the workflow step successfully.