How To Fix CM_EHHSS_INC_COMMON158 - You cannot close the investigation; all steps must be completed

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 158

• Message text: You cannot close the investigation; all steps must be completed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON158 - You cannot close the investigation; all steps must be completed ?

  The SAP error message CM_EHHSS_INC_COMMON158 indicates that you are trying to close an investigation in the SAP Environment, Health, and Safety (EHS) module, but there are still steps or tasks that have not been completed. This error is a safeguard to ensure that all necessary actions are taken before an investigation can be officially closed.
  Cause:
  The error typically arises due to one or more of the following reasons:
  
  Incomplete Steps: There are mandatory steps in the investigation process that have not been completed. This could include tasks such as data entry, approvals, or documentation.
  Pending Actions: There may be actions that need to be taken, such as follow-up tasks or reviews that have not been finalized.
  Workflow Issues: If the investigation is part of a workflow, there may be steps in the workflow that are still pending or have not been executed.
  
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Review Investigation Steps: Go through the investigation process and check for any incomplete steps. Ensure that all required fields are filled out and all necessary actions are taken.
  
  
  Check for Pending Tasks: Look for any tasks that are still open or pending. This may include approvals from other users or completion of specific actions.
  
  
  Consult Documentation: Refer to the SAP documentation or user guides related to the EHS module to understand the specific requirements for closing an investigation.
  
  
  Workflow Monitoring: If the investigation is part of a workflow, check the workflow status to ensure that all steps have been completed. You may need to follow up with other users involved in the workflow.
  
  
  Error Logs: If you have access, check the system logs for any additional error messages or warnings that may provide more context on what is preventing the closure.
  
  
  Contact Support: If you are unable to identify the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can help troubleshoot the problem.
  
  
  Related Information:
  
  SAP EHS Module: The Environment, Health, and Safety module in SAP is designed to help organizations manage compliance with environmental regulations, health and safety standards, and related processes.
  User Roles and Permissions: Ensure that you have the necessary permissions to close investigations. Sometimes, user roles can restrict certain actions.
  Training and Resources: If you are new to the SAP EHS module, consider seeking training or resources that can help you understand the processes and requirements better.
  
  By following these steps, you should be able to identify and resolve the issue preventing the closure of the investigation.