How To Fix CM_EHHSS_HSP_COMN004 - Entered protocol does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_EHHSS_HSP_COMN - Common messages for Health Surveillance Protocols

  • Message number: 004

  • Message text: Entered protocol does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_EHHSS_HSP_COMN004 - Entered protocol does not exist ?

    The SAP error message CM_EHHSS_HSP_COMN004 ("Entered protocol does not exist") typically occurs in the context of Health and Safety (HSP) applications within SAP. This error indicates that the system cannot find the protocol you are trying to reference or use in your transaction or process.

    Causes:

    1. Incorrect Protocol ID: The protocol ID you entered may be incorrect or misspelled.
    2. Protocol Not Created: The protocol may not have been created or activated in the system.
    3. Authorization Issues: You may not have the necessary permissions to access the protocol.
    4. Data Consistency Issues: There may be inconsistencies in the database or configuration that prevent the protocol from being recognized.

    Solutions:

    1. Verify Protocol ID: Double-check the protocol ID you entered for any typos or errors.
    2. Check Protocol Existence: Use the relevant transaction code (e.g., EHHSS_HSP_PROTOCOL) to check if the protocol exists in the system. If it does not, you may need to create it.
    3. Create Protocol: If the protocol does not exist, you can create it using the appropriate transaction or application within SAP.
    4. Check Authorizations: Ensure that your user role has the necessary authorizations to access the protocol. You may need to contact your SAP security administrator for assistance.
    5. Consult Documentation: Refer to SAP documentation or help resources for guidance on managing protocols in the Health and Safety module.
    6. System Configuration: If the issue persists, it may be necessary to check the system configuration or consult with your SAP Basis team to ensure that everything is set up correctly.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for managing protocols in SAP EHS (Environment, Health, and Safety).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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