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How To Fix CM_EHHSS_HSP_COMN000 - You are not authorized to view the selected protocol


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_EHHSS_HSP_COMN - Common messages for Health Surveillance Protocols

  • Message number: 000

  • Message text: You are not authorized to view the selected protocol

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_EHHSS_HSP_COMN000 - You are not authorized to view the selected protocol ?

    The SAP error message CM_EHHSS_HSP_COMN000 indicates that a user does not have the necessary authorization to view a specific protocol within the SAP system. This error typically arises in the context of Health and Safety Protocols or similar applications within SAP.

    Cause:

    1. Authorization Issues: The user lacks the required authorization roles or permissions to access the protocol in question.
    2. Role Assignment: The user may not have been assigned the correct roles that include access to the specific protocol.
    3. Configuration Errors: There may be misconfigurations in the authorization objects related to the Health and Safety Protocols.

    Solution:

    1. Check User Roles:

      • Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management area (Transaction code: SU01).
      • Ensure that the user has the necessary roles that include access to the Health and Safety Protocols.
    2. Review Authorization Objects:

      • Check the authorization objects related to the Health and Safety Protocols. This can be done using transaction code SU53 to analyze the last authorization check.
      • Ensure that the user has the necessary authorizations for the relevant objects.
    3. Role Adjustment:

      • If the user does not have the required roles, you may need to assign the appropriate roles or modify existing roles to include the necessary authorizations.
      • This may require coordination with your SAP security team or administrator.
    4. Testing:

      • After making changes to roles or authorizations, have the user log out and log back in to test if the issue is resolved.
    5. Documentation:

      • Document any changes made to user roles or authorizations for future reference and compliance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • Training: Consider providing training for users on how to navigate authorization issues and understand their roles within the SAP system.

    If the issue persists after following these steps, it may be necessary to involve your SAP Basis or security team for further investigation.

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