How To Fix CM_EHHSS_AIF_INC020 - Cannot store the statement of person &1; save failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_AIF_INC - Incident-Specific Messages for Adobe Form Handling

• Message number: 020

• Message text: Cannot store the statement of person &1; save failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_AIF_INC020 - Cannot store the statement of person &1; save failed ?

  The SAP error message CM_EHHSS_AIF_INC020 indicates that there was a failure in saving the statement of a person, which is typically related to the handling of health and safety data in the SAP Environment, Health, and Safety (EHS) module. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Validation Issues: The data being entered may not meet the required validation rules. This could include missing mandatory fields or incorrect data formats.
  Authorization Problems: The user may not have the necessary authorizations to save the statement.
  System Configuration: There may be issues with the configuration of the EHS module or the specific application interface (AIF) settings.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  Inconsistent Data: The data being processed may be inconsistent or corrupted, leading to a failure in saving.
  
  Solutions:
  
  Check Data Input: Review the data being entered for completeness and correctness. Ensure that all mandatory fields are filled out and that the data adheres to the expected formats.
  Review Authorizations: Verify that the user has the necessary permissions to perform the action. This may involve checking roles and authorizations in the SAP system.
  Consult Configuration Settings: Check the configuration settings for the EHS module and the AIF. Ensure that everything is set up correctly and that there are no missing configurations.
  Analyze Logs: Look into the application logs (transaction SLG1) or the AIF logs to identify any specific error messages or warnings that could provide more context about the failure.
  Database and System Health: Ensure that the database is functioning correctly and that there are no performance issues affecting the system. This may involve checking for locks, long-running transactions, or other database-related issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EHS0, EHS1, or SLG1 for logging and monitoring.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for the EHS module to understand the expected data structures and configurations.
  
  By following these steps, you should be able to diagnose and potentially resolve the error CM_EHHSS_AIF_INC020 in your SAP system.