How To Fix CM_EHHSS_AIF_INC018 - Cannot access data for involved person &1; object is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_AIF_INC - Incident-Specific Messages for Adobe Form Handling

• Message number: 018

• Message text: Cannot access data for involved person &1; object is locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_AIF_INC018 - Cannot access data for involved person &1; object is locked ?

  The SAP error message CM_EHHSS_AIF_INC018 indicates that there is an issue accessing data for a specific involved person because the object is locked. This typically occurs in scenarios where data is being processed or modified, and another transaction or user has locked the object, preventing access.
  Cause:
  
  Object Locking: The most common cause of this error is that the object (in this case, the data related to the involved person) is currently locked by another user or process. This can happen during data entry, updates, or when a transaction is being processed.
  Long-running Transactions: If a transaction takes too long to complete, it may hold locks longer than expected, causing other processes to fail when trying to access the same data.
  Database Locking Mechanisms: SAP uses various locking mechanisms to ensure data integrity. If a record is locked due to a previous transaction, any subsequent attempts to access it will result in this error.
  
  Solution:
  
  Identify the Lock: Use transaction code SM12 to check for locks on the object. You can search for locks by user or by the object type. This will help you identify which user or process is holding the lock.
  Release the Lock: If you find that a lock is held unnecessarily (for example, if a user has left a session open), you can manually delete the lock entry in SM12. However, be cautious when doing this, as it may lead to data inconsistencies if the other transaction is still in progress.
  Wait and Retry: If the lock is held by a legitimate process, you may need to wait until that process completes. After some time, retry the operation that caused the error.
  Check for Long-running Processes: If you frequently encounter this issue, investigate if there are long-running processes that could be optimized or if there are any performance issues in the system.
  Consult with Basis Team: If the issue persists, it may be beneficial to consult with your SAP Basis team. They can provide insights into system performance and locking behavior.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related errors or warnings.
  ST22: To check for dumps that might provide additional context.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review SAP documentation related to data locking and transaction management for a deeper understanding of how locks are managed in your specific SAP environment.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message CM_EHHSS_AIF_INC018.