How To Fix CM_EHFND_WFF_BASE062 - Workflow &1 with due date &2 in time zone &3 cannot be converted

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_WFF_BASE - Messages from Workflow Base Adapter

• Message number: 062

• Message text: Workflow &1 with due date &2 in time zone &3 cannot be converted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_WFF_BASE062 - Workflow &1 with due date &2 in time zone &3 cannot be converted ?

  The SAP error message CM_EHFND_WFF_BASE062 indicates that there is an issue with converting a workflow due date in a specific time zone. This error typically arises in the context of SAP Business Workflow, particularly when dealing with date and time conversions across different time zones.
  Cause:
  
  Time Zone Configuration: The error may occur if the time zone settings for the user or the workflow are not correctly configured. This can lead to issues when the system attempts to convert the due date to the user's local time zone.
  Invalid Date/Time Format: If the due date is not in a valid format or if it is outside the acceptable range for date/time values, the conversion will fail.
  System Settings: There may be inconsistencies in the system settings related to time zones, such as missing or incorrect time zone definitions.
  User Profile Settings: The user profile may not have a valid time zone set, which can lead to conversion issues.
  
  Solution:
  
  
  Check Time Zone Settings:
  
  Verify the time zone settings in the user profile. Ensure that the user has a valid time zone assigned.
  Check the workflow configuration to ensure that the time zone is correctly set for the workflow.
  
  
  
  Validate Date/Time Format:
  
  Ensure that the due date is in the correct format and is a valid date. Check for any discrepancies in the date format that might cause conversion issues.
  
  
  
  Review System Configuration:
  
  Check the system settings for time zones. Ensure that all necessary time zone definitions are present and correctly configured in the system.
  You can use transaction code ST22 to check for any dumps related to this error, which may provide more insight.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the workflow execution to identify where the conversion is failing. This may provide additional context for the error.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or traces.
  
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message, as they may contain specific fixes or workarounds.
  Workflow Monitoring: Use transaction SWI1 to monitor workflows and check for any related issues that may be causing the error.
  Time Zone Tables: Review the time zone tables in the system (e.g., T005) to ensure that they are correctly populated.
  
  By following these steps, you should be able to identify and resolve the issue causing the CM_EHFND_WFF_BASE062 error in your SAP system.