How To Fix CM_EHFND_TM003 - Processor of task "&1" was not notified; e-mail was not sent

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_TM - Messages for Task Management

• Message number: 003

• Message text: Processor of task "&1" was not notified; e-mail was not sent

Self-Explanatory Message

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• What is the cause and solution for SAP error message CM_EHFND_TM003 - Processor of task "&1" was not notified; e-mail was not sent ?

  The SAP error message CM_EHFND_TM003 indicates that the system attempted to send an email notification related to a task, but the processor of that task was not notified, resulting in the email not being sent. This error can occur in various scenarios, particularly in workflows or task management processes within SAP.
  Causes:
  
  Missing Email Configuration: The email configuration in the SAP system may not be set up correctly. This includes SMTP settings or user email addresses.
  User Not Assigned: The user assigned to the task may not have a valid email address in their user profile.
  Task Processor Issues: The task processor may not be correctly defined or may not exist in the system.
  Workflow Issues: There may be issues with the workflow definition or execution that prevent the email from being sent.
  Authorization Issues: The user or the system may lack the necessary authorizations to send emails.
  System Errors: There could be temporary system errors or connectivity issues with the email server.
  
  Solutions:
  
  
  Check Email Configuration:
  
  Verify the SMTP settings in transaction SCOT (SAPconnect) to ensure that the email configuration is correct.
  Ensure that the email server is reachable and functioning properly.
  
  
  
  Verify User Email Address:
  
  Check the user profile of the task processor in transaction SU01 to ensure that a valid email address is assigned.
  Ensure that the user is active and has the necessary roles assigned.
  
  
  
  Review Task Processor Assignment:
  
  Ensure that the task processor is correctly assigned in the workflow or task management settings.
  Check if the task processor exists and is correctly configured.
  
  
  
  Inspect Workflow Definition:
  
  Review the workflow definition in transaction SWDD to ensure that it is correctly set up to send notifications.
  Check for any errors in the workflow log that may indicate issues with task processing.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to send emails and execute the task.
  Review the authorization objects related to email sending.
  
  
  
  Monitor System Logs:
  
  Check the system logs (transaction SM21) for any related errors or warnings that may provide additional context for the issue.
  
  
  
  Test Email Functionality:
  
  Use transaction SOST to check the status of sent emails and see if there are any stuck emails that need to be processed.
  Send a test email from the system to verify that the email functionality is working.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect configuration
  SU01: User maintenance
  SWDD: Workflow definition
  SOST: Send requests overview
  SM21: System log
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring SAPconnect and troubleshooting email issues.
  
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.