How To Fix CM_EHFND_PC_SRQ263 - New substance request for CAS number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

• Message number: 263

• Message text: New substance request for CAS number &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PC_SRQ263 - New substance request for CAS number &1 ?

  The SAP error message CM_EHFND_PC_SRQ263 typically relates to issues encountered when creating a new substance request for a specific CAS (Chemical Abstracts Service) number in the SAP Environment, Health, and Safety (EHS) module. This error can arise due to various reasons, and understanding the cause and potential solutions is essential for resolving it.
  Cause:
  
  Invalid CAS Number: The CAS number provided may not be valid or recognized in the system.
  Substance Not Defined: The substance associated with the CAS number may not be defined in the SAP system.
  Missing Data: Required fields or data related to the substance request may be missing or incorrectly filled out.
  Authorization Issues: The user may not have the necessary permissions to create a substance request.
  System Configuration: There may be configuration issues in the SAP EHS module that prevent the creation of new substance requests.
  
  Solution:
  
  Verify CAS Number: Check the CAS number for accuracy. Ensure it is correctly formatted and exists in the relevant databases.
  Define Substance: If the substance is not defined, you may need to create a new substance record in the SAP system. This typically involves entering relevant details such as chemical properties, classifications, and regulatory information.
  Complete Required Fields: Review the substance request form to ensure all mandatory fields are filled out correctly. Look for any error messages or indicators that highlight missing information.
  Check User Permissions: Ensure that the user has the appropriate authorizations to create substance requests. This may involve checking roles and permissions in the SAP system.
  Consult Configuration Settings: If the issue persists, consult with your SAP EHS administrator or technical team to review the configuration settings related to substance management and requests.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the EHS module for detailed guidance on managing substances and handling requests.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or bugs related to this error message.
  Support Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.