How To Fix CM_EHFND_PC_SRQ262 - New substance request for CAS number &1, EC number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

• Message number: 262

• Message text: New substance request for CAS number &1, EC number &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PC_SRQ262 - New substance request for CAS number &1, EC number &2 ?

  The SAP error message CM_EHFND_PC_SRQ262 typically relates to issues encountered during the creation or processing of a new substance request in the SAP Environment, Health, and Safety (EHS) module. This error specifically indicates that there is a problem with the provided Chemical Abstracts Service (CAS) number and/or the European Community (EC) number.
  Cause:
  
  Invalid CAS/EC Number: The CAS number or EC number provided in the substance request may be invalid or incorrectly formatted.
  Missing Data: Required data fields may be missing or incomplete in the substance request.
  Substance Not Found: The system may not be able to find the substance associated with the provided CAS or EC number in the database.
  Authorization Issues: The user may not have the necessary permissions to create or process the substance request.
  Configuration Issues: There may be configuration settings in the SAP EHS module that are not set up correctly.
  
  Solution:
  
  Verify CAS/EC Numbers: Check the CAS and EC numbers for accuracy. Ensure they are correctly formatted and valid.
  Complete Required Fields: Ensure that all mandatory fields in the substance request are filled out completely.
  Check Substance Database: Verify that the substance associated with the CAS or EC number exists in the SAP database. If it does not, you may need to create a new substance entry.
  Review User Permissions: Ensure that the user has the necessary authorizations to create or process substance requests.
  Consult Configuration Settings: If the issue persists, consult with your SAP EHS administrator to review the configuration settings related to substance management.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the SAP EHS documentation for guidelines on managing substances and understanding the requirements for CAS and EC numbers.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the CM_EHFND_PC_SRQ262 error message in SAP.