How To Fix CM_EHFND_PC_SRQ234 - Listed substance &1 contained in the substance request is unknown.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

  • Message number: 234

  • Message text: Listed substance &1 contained in the substance request is unknown.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_EHFND_PC_SRQ234 - Listed substance &1 contained in the substance request is unknown. ?

    The SAP error message CM_EHFND_PC_SRQ234 indicates that a listed substance referenced in a substance request is not recognized or is unknown in the system. This error typically arises in the context of compliance management, particularly when dealing with chemical substances and regulatory requirements.

    Cause:

    1. Substance Not Defined: The substance referenced in the request has not been defined in the SAP system.
    2. Incorrect Substance ID: The substance ID may be incorrectly entered or may not match any existing records in the database.
    3. Missing Data: The substance may not have been properly uploaded or integrated into the system.
    4. Data Synchronization Issues: There may be issues with data synchronization between different systems or modules within SAP.

    Solution:

    1. Check Substance Definition:

      • Verify if the substance is defined in the SAP system. You can do this by navigating to the relevant substance management module and searching for the substance ID.
    2. Create or Update Substance:

      • If the substance is not defined, you may need to create a new substance record. Ensure that all required fields are filled out correctly.
      • If the substance exists but is not recognized, check for any discrepancies in the substance ID or related data.
    3. Data Validation:

      • Validate the data entered in the substance request. Ensure that the substance ID is correct and matches the format expected by the system.
    4. Consult Documentation:

      • Review SAP documentation or help resources related to substance management for any specific guidelines or requirements.
    5. Check for Updates:

      • Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve any underlying issues.
    6. Contact Support:

      • If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide further assistance.

    Related Information:

    • Substance Management in SAP: Familiarize yourself with the substance management functionalities in SAP, including how substances are defined, categorized, and managed.
    • Regulatory Compliance: Understand the regulatory requirements related to chemical substances in your industry, as this may impact how substances are managed in SAP.
    • Training and Resources: Consider training sessions or resources on SAP's compliance and substance management modules to better understand how to handle such errors in the future.

    By following these steps, you should be able to resolve the error message CM_EHFND_PC_SRQ234 and ensure that your substance requests are processed correctly.

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