How To Fix CM_EHFND_PC_SRQ232 - Unknown substance type is received.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

• Message number: 232

• Message text: Unknown substance type is received.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PC_SRQ232 - Unknown substance type is received. ?

  The SAP error message CM_EHFND_PC_SRQ232: Unknown substance type is received typically occurs in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with product compliance or substance management. This error indicates that the system has encountered a substance type that it does not recognize or that has not been defined in the system.
  Causes:
  
  Undefined Substance Type: The substance type being referenced in the transaction or process is not defined in the SAP system.
  Incorrect Configuration: There may be a configuration issue where the substance type is not properly linked to the relevant data or processes.
  Data Entry Error: The substance type may have been entered incorrectly, leading to the system not recognizing it.
  Missing Master Data: The necessary master data for the substance type may not have been created or activated in the system.
  
  Solutions:
  
  
  Check Substance Type Definition:
  
  Navigate to the relevant configuration settings in SAP EHS to verify if the substance type is defined.
  If it is not defined, you may need to create a new substance type in the system.
  
  
  
  Review Master Data:
  
  Ensure that the master data for the substance in question is complete and correctly configured.
  Check if the substance type is active and properly linked to the relevant product or material.
  
  
  
  Correct Data Entry:
  
  Review the input data for any typographical errors or incorrect entries that may have led to the error.
  Ensure that the correct substance type is being used in the transaction.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on how to define and manage substance types within the EHS module.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP EHS that deal with substance management, such as C1EHS for EHS management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or updates that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.