How To Fix CM_EHFND_PC_SRQ231 - Error while creating a new public substance.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

  • Message number: 231

  • Message text: Error while creating a new public substance.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_EHFND_PC_SRQ231 - Error while creating a new public substance. ?

    The SAP error message CM_EHFND_PC_SRQ231 typically occurs when there is an issue related to the creation of a new public substance in the SAP Environment, Health, and Safety (EHS) module. This error can arise due to various reasons, including missing data, configuration issues, or authorization problems.

    Possible Causes:

    1. Missing Required Fields: Certain mandatory fields may not be filled out correctly or are left blank during the creation process.
    2. Authorization Issues: The user may not have the necessary permissions to create a public substance.
    3. Configuration Errors: There may be issues with the configuration settings in the EHS module that prevent the creation of new substances.
    4. Data Consistency Issues: There may be inconsistencies in the data being entered, such as invalid characters or formats.
    5. System Bugs: Occasionally, there may be bugs or issues in the SAP system that could lead to this error.

    Solutions:

    1. Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the input data for any missing or incorrect information.
    2. Review Authorizations: Verify that the user has the necessary authorizations to create a public substance. This may involve checking roles and permissions in the SAP system.
    3. Configuration Review: Consult with your SAP Basis or EHS configuration team to ensure that the system is properly configured for creating public substances.
    4. Data Validation: Validate the data being entered for any inconsistencies or invalid formats. Ensure that all data adheres to the expected formats and standards.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
    6. System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • SAP EHS Documentation: Review the official SAP documentation for the EHS module to understand the requirements and processes for creating public substances.
    • User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
    • Training and Resources: Consider additional training or resources on SAP EHS to better understand the functionalities and requirements for managing substances.

    By following these steps, you should be able to identify the cause of the CM_EHFND_PC_SRQ231 error and implement a suitable solution.

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