How To Fix CM_EHFND_FW_WFF313 - Task has no agent assignment

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_FW_WFF - Messages for Exception Obj. of EHS/PS&S Workflow Foundation

• Message number: 313

• Message text: Task has no agent assignment

What causes this issue?

The process uses task &V1& for one of its foreground steps. This task
does not have any user defined as the recipient of the tasks.

System Response

The task is not sent to any users and the process stops.

How to fix this error?

To change the agent assignment of a task, open the task in transaction
<ZK>Change Tasks</> (PFTC_CHG) and execute the menu entry under
<ZK>Additional data -> Agent assignment -> Maintain</>.
You can add either roles, users, or other HR objects to the list of
possible agents or you can click the <ZK>Attributes</> button and
classify the task as general task, so that every system user gets the
task to execute.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_FW_WFF313 - Task has no agent assignment ?

  The SAP error message CM_EHFND_FW_WFF313: Task has no agent assignment typically occurs in the context of workflow management within SAP systems, particularly when dealing with the SAP Business Workflow or SAP Fiori applications. This error indicates that a workflow task is not assigned to any agent, which means that there is no user or group designated to execute the task.
  Causes:
  
  Missing Agent Assignment: The workflow task has not been assigned to any user or group. This can happen if the workflow definition does not specify an agent or if the agent assignment is not correctly configured.
  Incorrect Workflow Configuration: The workflow might be incorrectly configured, leading to the absence of agent assignments.
  User Authorization Issues: The user who is supposed to execute the task may not have the necessary authorizations or roles assigned.
  Dynamic Agent Assignment Failure: If the workflow is supposed to dynamically assign agents based on certain conditions, and those conditions are not met, it may lead to this error.
  
  Solutions:
  
  
  Check Workflow Definition:
  
  Go to the workflow definition in the SAP system and ensure that the task is correctly configured with an agent assignment.
  If using a standard task, verify that the task is correctly linked to the appropriate agent assignment.
  
  
  
  Assign Agents:
  
  Manually assign agents to the workflow task. This can be done in the workflow configuration settings.
  Use transaction code SWDD (Workflow Builder) to modify the workflow and assign agents.
  
  
  
  Review Dynamic Assignment Logic:
  
  If the workflow uses dynamic agent assignment, review the logic to ensure it is functioning correctly. Check any conditions or rules that determine agent assignment.
  
  
  
  Check User Authorizations:
  
  Ensure that the user who is supposed to execute the task has the necessary authorizations. This can be checked in transaction SU01 (User Maintenance) or by reviewing the roles assigned to the user.
  
  
  
  Test the Workflow:
  
  After making changes, test the workflow to ensure that the task is now correctly assigned to an agent and that the error does not reoccur.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder for designing and modifying workflows.
  SWI1: Work Item Selection for monitoring work items.
  SWI2_FREQ: Work Item Selection for frequency-based selection.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on workflow management and agent assignment.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.