How To Fix CM_EHFND_FW_WFF289 - SWU3: Schedule background job for event queue

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_FW_WFF - Messages for Exception Obj. of EHS/PS&S Workflow Foundation

• Message number: 289

• Message text: SWU3: Schedule background job for event queue

What causes this issue?

No background job for monitoring events is scheduled.
The <LS>SAP Business Workflow</> system uses a background job for
monitoring events that start processes or complete work items and,
therefore, have to trigger the workflow system. This job has to be
scheduled for periodic execution.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE FND_SWU3_MESSAGES OBJECT DOKU ID TX
You can also perform the step <ZK>Schedule Background Job for Event
Queue</> separately.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_FW_WFF289 - SWU3: Schedule background job for event queue ?

  The SAP error message CM_EHFND_FW_WFF289 typically indicates an issue related to the scheduling of background jobs for the event queue in the SAP system. This error can occur during the configuration or execution of workflows, particularly when the system is unable to schedule the necessary background job for processing events.
  Cause:
  
  Missing Background Job: The background job responsible for processing the event queue may not be scheduled or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to create or manage background jobs.
  System Configuration: There may be configuration issues in the workflow or event management settings.
  Technical Issues: There could be underlying technical issues, such as problems with the job scheduling system or database connectivity.
  
  Solution:
  
  
  Schedule the Background Job:
  
  Go to transaction SWU3 (Automatic Workflow Customizing).
  Check the settings for the event queue and ensure that the background job is scheduled.
  If it is not scheduled, you can manually create a background job using transaction SM36.
  Ensure that the job is set to run at appropriate intervals to process the event queue.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to create and manage background jobs. This can be done by checking the user roles and profiles in transaction SU01.
  
  
  
  Review Workflow Configuration:
  
  Ensure that the workflow configuration is correct. Check the settings in transaction SWDD (Workflow Builder) and ensure that all necessary components are properly configured.
  
  
  
  Check System Logs:
  
  Review the system logs for any additional error messages or warnings that may provide more context about the issue. You can use transaction SM21 to view the system log.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Restart the Workflow:
  
  In some cases, restarting the workflow or the relevant components may help resolve transient issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWU3: Automatic Workflow Customizing
  SM36: Define Background Job
  SWDD: Workflow Builder
  SM21: System Log
  SU01: User Maintenance
  
  
  
  Documentation: Refer to the SAP Help Portal for documentation on workflow management and event handling.
  
  
  SAP Community: Engage with the SAP Community forums for discussions and solutions related to similar issues.
  
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.