How To Fix CM_EHFND_COMN020 - No authorization for sending to the specified number of recipients

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_COMN - Commonly Used Messages

• Message number: 020

• Message text: No authorization for sending to the specified number of recipients

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_COMN020 - No authorization for sending to the specified number of recipients ?

  The SAP error message CM_EHFND_COMN020 indicates that there is a lack of authorization for sending messages to the specified number of recipients. This error typically arises in scenarios where a user attempts to send emails or notifications through the SAP system but does not have the necessary permissions to do so.
  Cause:
  
  Authorization Issues: The user does not have the required authorization objects assigned to their user profile to send messages to multiple recipients.
  Configuration Settings: The system may have restrictions on the number of recipients that can be included in a single message, and the user may be exceeding this limit.
  Role Assignment: The user’s role may not include the necessary permissions for the communication function being used.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check for missing authorizations.
  Review the authorization objects related to communication, such as S_SMC_AUTH or S_SMC_SEN (specific to sending messages).
  
  
  
  Adjust User Roles:
  
  If the user lacks the necessary authorizations, work with your SAP security team to adjust the user’s roles and permissions.
  Ensure that the user is assigned to a role that includes the necessary authorizations for sending messages.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the messaging system in SAP. This may include settings in transaction SCOT (SAPconnect) or other relevant configuration areas.
  Ensure that the system is configured to allow the desired number of recipients.
  
  
  
  Limit Recipients:
  
  If the system has a limit on the number of recipients, consider reducing the number of recipients in the message to comply with the system's restrictions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional context and troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  SCOT: SAPconnect Administration
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Training: Ensure that users are trained on the proper procedures for sending messages and the importance of adhering to authorization protocols.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.