How To Fix CM_EHFND_COMN018 - Group &1 does not exist for incident category &2

CM_EHFND_COMN018 - Overview

• Message type: E = Error

• Message class: CM_EHFND_COMN - Commonly Used Messages

• Message number: 018

• Message text: Group &1 does not exist for incident category &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_COMN018 - Group &1 does not exist for incident category &2 ?

  The SAP error message CM_EHFND_COMN018 indicates that a specific group (denoted as &1) does not exist for a given incident category (denoted as &2). This error typically arises in the context of SAP Customer Experience solutions, particularly when dealing with incident management or service requests.
  
  Cause:
  
  Missing Group Configuration: The group specified in the error message has not been defined in the system. This could be due to a configuration oversight or a recent change in the system that removed or altered the group.
  Incorrect Incident Category: The incident category specified may not be correctly linked to the group, or the category itself may not be properly configured.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in the relevant tables that manage groups and incident categories.
  
  
  Solution:
  
  
  Check Group Configuration:
  
  Navigate to the relevant configuration area in SAP where groups are defined (e.g., transaction codes like SPRO for customizing).
  Verify if the