How To Fix CM_EHFND_BO_CRQ016 - Exceptionally approved request updates the sales item status to "&1".

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_BO_CRQ - Messages for Chemical Compliance Request

• Message number: 016

• Message text: Exceptionally approved request updates the sales item status to "&1".

What causes this issue?

You are trying to change the status of compliance check for the product.

System Response

The product compliance check status will be changed to <LS>Exceptionally
Approved</>.
INCLUDE EHFND_CRQ_SD_PRCMP_CHANGE OBJECT DOKU ID TX

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_BO_CRQ016 - Exceptionally approved request updates the sales item status to "&1". ?

  The SAP error message CM_EHFND_BO_CRQ016 indicates that there is an issue related to the status of a sales item in the context of a business object (BO) request. This error typically arises when a request that has been exceptionally approved is attempting to update the status of a sales item, but the system is unable to process this update due to certain constraints or conditions.
  Cause:
  
  Status Conflict: The sales item may already be in a status that does not allow for the requested update. For example, if the item is already completed or canceled, the system may prevent further status changes.
  Business Rules Violation: There may be specific business rules or validations in place that restrict the status change for certain conditions or scenarios.
  Configuration Issues: The configuration settings in the SAP system may not allow for the requested status change based on the current state of the sales item.
  Data Integrity Issues: There may be inconsistencies or missing data in the sales order or related documents that prevent the status update.
  
  Solution:
  
  Check Current Status: Review the current status of the sales item to determine if it is eligible for the requested update. If the item is in a terminal state (like completed or canceled), you may need to take a different action.
  Review Business Rules: Consult the business rules or logic defined in the system to understand why the status change is being blocked. This may involve checking configuration settings or custom logic.
  Correct Data Issues: Ensure that all required data for the sales item is complete and accurate. Address any data integrity issues that may be causing the error.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional insights and troubleshooting steps.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
  
  Related Information:
  
  Transaction Codes: You may want to check relevant transaction codes (like VA03 for sales orders) to view the sales item details and status.
  SAP Notes: Search for SAP Notes related to the error message CM_EHFND_BO_CRQ016 in the SAP Support Portal for any known issues or patches.
  Custom Development: If there are custom developments in your SAP environment, review the code to ensure that it aligns with the expected business logic and does not inadvertently block status updates.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message CM_EHFND_BO_CRQ016 in your SAP system.