How To Fix CM_EHFND_BO_CRQ014 - The product marketability status in the delivery "&1" changed to "&2".

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_BO_CRQ - Messages for Chemical Compliance Request

• Message number: 014

• Message text: The product marketability status in the delivery "&1" changed to "&2".

What causes this issue?

The overall product marketability status for the outbound delivery was
set to <ZK>&V1&</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_BO_CRQ014 - The product marketability status in the delivery "&1" changed to "&2". ?

  The SAP error message CM_EHFND_BO_CRQ014 indicates that there has been a change in the product marketability status for a specific delivery. This message typically arises in the context of SAP's Enterprise Resource Planning (ERP) systems, particularly in modules related to product management, sales, or logistics.
  Cause:
  The error message CM_EHFND_BO_CRQ014 is triggered when the marketability status of a product associated with a delivery is modified. This could happen due to various reasons, such as:
  
  Manual Update: A user manually changed the marketability status of the product in the system.
  Data Migration: During data migration or updates, the marketability status may have been altered.
  Business Process Changes: Changes in business rules or processes that affect how products are marketed or sold.
  Integration Issues: If the system is integrated with other applications, changes in those systems could lead to updates in the marketability status.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Review the Change: Check the change logs or audit trails to understand why the marketability status was changed. This can help identify if it was an intentional update or an error.
  
  
  Validate Product Status: Ensure that the new marketability status is valid for the product and aligns with business rules. If the status is incorrect, it may need to be reverted.
  
  
  Update Related Documents: If the marketability status change affects other documents (like sales orders, deliveries, etc.), ensure that those documents are updated accordingly.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling marketability status changes.
  
  
  Contact Support: If the issue persists or if you are unsure about the implications of the change, consider reaching out to SAP support or your internal IT team for assistance.
  
  
  Related Information:
  
  Marketability Status: This refers to the classification of a product regarding its availability for sale or distribution. It can include statuses like "Marketable," "Not Marketable," "Under Review," etc.
  SAP Modules: This error may be relevant in modules such as SAP S/4HANA, SAP CRM, or SAP SD (Sales and Distribution).
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking product details or marketability status, such as MM03 (Display Material), or others depending on your SAP configuration.
  
  By following these steps, you should be able to address the error message CM_EHFND_BO_CRQ014 effectively.