How To Fix CM_EHFND_BO_CRQ015 - Rejected request updates the sales item status to "&1".

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_BO_CRQ - Messages for Chemical Compliance Request

• Message number: 015

• Message text: Rejected request updates the sales item status to "&1".

What causes this issue?

You are trying to change the status of compliance check for the product.

System Response

The status of the product compliance check will be changed to
<LS>Exceptionally Rejected</>.
INCLUDE EHFND_CRQ_SD_PRCMP_CHANGE OBJECT DOKU ID TX

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_BO_CRQ015 - Rejected request updates the sales item status to "&1". ?

  The SAP error message CM_EHFND_BO_CRQ015 typically indicates that a request to update a sales item has been rejected, and as a result, the status of the sales item is being set to a specific value (represented by "&1"). This error is often related to issues in the business object processing, particularly in the context of sales order management or related processes.
  Cause:
  
  Validation Errors: The request may have failed due to validation errors, such as missing mandatory fields or incorrect data formats.
  Business Logic Constraints: There may be business rules or logic that prevent the update from being processed. For example, if the sales item is in a status that does not allow updates.
  Authorization Issues: The user may not have the necessary permissions to perform the requested operation.
  System Configuration: There could be configuration issues in the system that are causing the request to be rejected.
  
  Solution:
  
  Check Error Details: Review the detailed error message and logs to identify the specific reason for the rejection. This can often provide insights into what needs to be corrected.
  Validate Input Data: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats and constraints.
  Review Business Rules: Check if there are any business rules that might be preventing the update. This may involve consulting with business analysts or reviewing configuration settings.
  Authorization Check: Verify that the user has the necessary permissions to perform the update. If not, appropriate roles or authorizations may need to be assigned.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional guidance and troubleshooting steps.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to check relevant transaction codes that deal with sales order processing, such as VA02 (Change Sales Order) or VA03 (Display Sales Order).
  SAP Notes: Look for SAP Notes that might address this specific error message or provide patches or updates that could resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CM_EHFND_BO_CRQ015 error message in SAP.