How To Fix CM_EHCSM_SPC_API_CMN030 - Problems occurred while retrieving system data for characteristic &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHCSM_SPC_API_CMN - Messages specific for specification access API

• Message number: 030

• Message text: Problems occurred while retrieving system data for characteristic &1

What causes this issue?

A problem occurred while retrieving meta data belonging to
characteristic &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHCSM_SPC_API_CMN030 - Problems occurred while retrieving system data for characteristic &1 ?

  The SAP error message CM_EHCSM_SPC_API_CMN030 indicates that there was a problem retrieving system data for a specific characteristic in the SAP system. This error typically occurs in the context of SAP's Environment, Health, and Safety (EHS) module or when dealing with characteristics in the SAP system.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the database related to the characteristic specified.
  Authorization Issues: The user may not have the necessary authorizations to access the data for the specified characteristic.
  Configuration Issues: There could be configuration problems in the EHS module or related components that prevent the system from retrieving the required data.
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to retrieve data in a timely manner.
  Technical Errors: There may be underlying technical issues, such as database connectivity problems or issues with the API being used to retrieve the data.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify that the characteristic data exists and is consistent in the database. You may need to run consistency checks or data validation reports.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the characteristic data. You can check this in the user roles and authorizations.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the EHS module to ensure that everything is set up correctly. This may involve checking the configuration of characteristics and their associated data.
  
  
  
  System Performance:
  
  Monitor system performance and check for any bottlenecks. If the system is slow, consider optimizing performance or checking for any background jobs that may be affecting system responsiveness.
  
  
  
  Technical Troubleshooting:
  
  Check the system logs (transaction codes like SLG1) for any additional error messages or warnings that may provide more context about the issue.
  If the problem persists, consider reaching out to your SAP Basis team to investigate any underlying technical issues, such as database connectivity or API errors.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary), SE37 (Function Module), or SE80 (Object Navigator) to investigate the characteristics and related data.
  SAP Community: Consider checking the SAP Community forums for similar issues reported by other users and potential solutions.
  Documentation: Review the official SAP documentation for the EHS module to understand the expected behavior and configuration of characteristics.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further assistance.