How To Fix CM_CBESCOM094 - E-mail address not assigned to sales organization &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_CBESCOM - Message Class for ESComXML Outbound Processing

• Message number: 094

• Message text: E-mail address not assigned to sales organization &1

Link muss auf neue Customizing AktivitSt gehen

What causes this issue?

The determination of the e-mail address for sales organiziation &V1&
failed. The e-mail address is required if the ESComXML recipient has
queries.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check in the Customizing activity <DS:SIMG.EHS_ESC_SUPPLCOM>Specify
Additional Data for Sales Organization</> that you have maintained an
e-mail address for all relevant sales organizations.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_CBESCOM094 - E-mail address not assigned to sales organization &1 ?

  The SAP error message CM_CBESCOM094 indicates that an email address has not been assigned to a specific sales organization in the system. This error typically arises when trying to send emails related to sales documents, such as quotations, orders, or invoices, and the system cannot find a valid email address associated with the specified sales organization.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the email address for the sales organization has not been maintained in the system.
  Configuration Issues: There may be issues in the configuration settings related to email notifications for the sales organization.
  Data Inconsistency: There could be inconsistencies in the master data or configuration that prevent the system from retrieving the email address.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Maintain Email Address:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to Sales and Distribution > Basic Functions > Output Control > Maintain Output Determination.
  Check the settings for the relevant sales organization and ensure that an email address is assigned.
  
  
  
  Check Customer Master Data:
  
  Use transaction code VD02 (Change Customer) or XD02 (Change Customer - General) to check the customer master data.
  Ensure that the email address is correctly maintained in the relevant sales area data.
  
  
  
  Output Type Configuration:
  
  Ensure that the output type used for sending emails is correctly configured.
  Check the output determination procedure to ensure that the email output type is assigned to the relevant sales document type.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality by attempting to send an email again to verify that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, VD02, XD02, and NACE (for output types).
  Documentation: Refer to SAP documentation for detailed steps on configuring output types and maintaining email addresses.
  User Roles: Ensure that the user has the necessary authorizations to make changes to the sales organization settings and customer master data.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis or technical team for further investigation, as there could be underlying issues with the system configuration or data integrity.