How To Fix CM_CBESCOM089 - Shipping is not possible; communication group is not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_CBESCOM - Message Class for ESComXML Outbound Processing

• Message number: 089

• Message text: Shipping is not possible; communication group is not maintained

Schirmnachricht Nummer 082

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

The system tried to send an ESComXML file. This was not possible as not
all relevant specifications are available in Customizing.

System Response

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Maintain the communication group for ESComXML report shipping in the
Customizing activity <DS:SIMG.EHS_ESC_SETTING_SHIP>Specify Settings for
Shipping ESComXML Files</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_CBESCOM089 - Shipping is not possible; communication group is not maintained ?

  The SAP error message CM_CBESCOM089 indicates that shipping is not possible because the communication group is not maintained. This error typically arises in the context of logistics and shipping processes within SAP, particularly when dealing with the configuration of communication settings for shipping points or transportation.
  Cause:
  The primary cause of this error is that the communication group for the shipping point or the relevant transportation setup has not been defined or maintained in the system. The communication group is essential for the system to know how to handle communication for shipping processes, including the transfer of data between different modules or systems.
  Solution:
  To resolve this error, you need to maintain the communication group in the relevant configuration settings. Here are the steps to do this:
  
  
  Access the Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: 
  Logistics -> Logistics Execution -> Shipping -> Basic Shipping Functions -> Define Communication Groups
  
  
  
  
  Maintain Communication Group:
  
  In the configuration screen, check if the communication group is defined for the shipping point or the relevant transportation setup.
  If it is not defined, create a new entry or modify an existing one to include the necessary communication group.
  
  
  
  Assign Communication Group:
  
  Ensure that the communication group is assigned to the relevant shipping point or transportation lane.
  You can do this by navigating to the shipping point configuration and ensuring that the communication group field is filled in.
  
  
  
  Check Related Settings:
  
  Verify that all related settings for shipping and transportation are correctly configured, including shipping points, routes, and transportation planning settings.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the shipping process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or VL01N for creating outbound deliveries to test the shipping process.
  Documentation: Refer to SAP Help documentation for detailed guidance on shipping and transportation configuration.
  User Roles: Ensure that you have the necessary authorizations to make changes in the configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation, as there may be additional underlying issues affecting the shipping process.