How To Fix CM_CBESCOM019 - Document &1 in document management system is already used

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_CBESCOM - Message Class for ESComXML Outbound Processing

• Message number: 019

• Message text: Document &1 in document management system is already used

Schirmnachricht Nummer 081

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

It was not possible to store the ESComXML file in the document with the
key &V1& in the document management system (DMS) as the document is
already occupied.

System Response

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

For the ESComXML integration, the corresponding XML file is stored as
original file 2 in the DMS report entry. In this case, this is not
possible as original file 2 is already occupied by another document.
Make sure that for reports no documents other than the ESComXML file are
stored in the document management system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_CBESCOM019 - Document &1 in document management system is already used ?

  The SAP error message CM_CBESCOM019 indicates that a document in the Document Management System (DMS) is already in use or locked by another process or user. This can occur when multiple users attempt to access or modify the same document simultaneously, or if a document is in a state that prevents further changes.
  Cause:
  
  Document Locking: The document is currently locked by another user or process. This is a common scenario in collaborative environments where multiple users may need to access the same document.
  Incomplete Transactions: If a previous transaction involving the document was not completed properly, it may remain in a locked state.
  User Permissions: The user may not have the necessary permissions to access or modify the document, leading to the error.
  System Issues: Occasionally, system glitches or errors can cause documents to appear as locked even when they are not.
  
  Solution:
  
  Check Document Status: Verify if the document is indeed locked by another user. You can do this by checking the document's status in the DMS.
  Wait and Retry: If the document is locked by another user, you may need to wait until they finish their work and release the lock.
  Release Lock: If you have the necessary permissions, you can manually release the lock on the document. This can typically be done through the DMS interface.
  Check User Permissions: Ensure that you have the appropriate permissions to access or modify the document. If not, contact your system administrator to adjust your permissions.
  System Restart: In some cases, restarting the SAP system or the relevant application can resolve temporary locking issues.
  Contact Support: If the issue persists, consider reaching out to your SAP support team for further assistance. They may need to investigate the issue in more detail.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP DMS, such as CV01N (Create Document), CV02N (Change Document), and CV03N (Display Document).
  Document Management System (DMS): Understand how DMS works within SAP, including document types, status management, and user roles.
  SAP Notes: Check for any SAP Notes related to DMS locking issues, as they may provide specific fixes or workarounds for known problems.
  
  By following these steps, you should be able to resolve the CM_CBESCOM019 error and regain access to the document in question.