How To Fix CLB657 - Configuration error

CLB657 - Overview

• Message type: E = Error

• Message class: CLB - SAIL: Common messages

• Message number: 657

• Message text: Configuration error

What causes this issue?

During the preparation of a REST call to the service provider,
configurations settings were found to be incorrect.

System Response

The method execution is cancelled.

How to fix this error?

Check all customizing settings.
More details on the error location should be available in previous
exceptions.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLB657 - Configuration error ?

  The SAP error message CLB657 typically indicates a configuration issue within the SAP system, particularly related to the SAP Cloud for Customer (C4C) or SAP Customer Experience solutions. This error can arise due to various reasons, such as incorrect settings in the system configuration, missing or incorrect data in the relevant tables, or issues with integration settings.
  Causes of CLB657 Configuration Error
  
  
  Incorrect Configuration Settings: The error may occur if the configuration settings for the relevant business processes or integration scenarios are not set up correctly.
  
  
  Missing Data: Required data might be missing in the system, such as master data or configuration data that is necessary for the process to function correctly.
  
  
  Integration Issues: If there are problems with the integration between different SAP systems or between SAP and third-party applications, this error can occur.
  
  
  Authorization Issues: Sometimes, the error can be related to insufficient authorizations for the user trying to perform the action.
  
  
  Version Compatibility: