How To Fix CLB658 - Communication error result code: &1 Status: &2 Message: &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CLB - SAIL: Common messages

• Message number: 658

• Message text: Communication error result code: &1 Status: &2 Message: &3

What causes this issue?

The communication with the service provider resulted in an error message
reported by the HTTP client.
Result code: &SYST-MSGV1&
Status: &SYST-MSGV2&
Message: &SYST-MSGV3&

System Response

The method will not be successfully completed.

How to fix this error?

Check the communication settings. This can be the basic communication
settings that you can set with transaction
<DS:TRAN.SMICM>SMICM</>, the setup in
<DS:TRAN.STRUST>STRUST,</> or missing settings on the service provider
side.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLB658 - Communication error result code: &1 Status: &2 Message: &3 ?

  The SAP error message CLB658 indicates a communication error that occurred during a process involving the SAP system. The error message typically includes three parameters: a result code (&1), a status code (&2), and a message (&3). Each of these parameters provides specific information about the nature of the communication error.
  Causes:
  
  Network Issues: Problems with the network connection between the SAP system and the external system or service it is trying to communicate with.
  Configuration Errors: Incorrect settings in the SAP system or the external system, such as incorrect URLs, ports, or authentication credentials.
  Service Availability: The external service or system may be down or not reachable at the time of the request.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication between the systems.
  Timeouts: The request may be timing out due to slow response times from the external system.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the external system is stable and functioning properly.
  Review Configuration Settings: Verify that all configuration settings (URLs, ports, credentials) are correct in both the SAP system and the external system.
  Check External Service Status: Confirm that the external service or system is up and running and can accept requests.
  Firewall and Security Settings: Review firewall rules and security settings to ensure that they allow communication between the SAP system and the external service.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the SAP system or the external service.
  Check Logs: Review the SAP application logs and any logs from the external system for more detailed error messages that can provide additional context.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific SAP module or integration scenario you are working with, as it may contain specific guidance on handling communication errors.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups, as other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support or your organization's IT support team for further assistance.