How To Fix CL256 - User or role & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CL - Classification

  • Message number: 256

  • Message text: User or role & does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CL256 - User or role & does not exist ?

    The SAP error message CL256 typically indicates that a user or role specified in a transaction or configuration does not exist in the system. This can occur in various contexts, such as when trying to assign a role to a user, during authorization checks, or when configuring security settings.

    Cause:

    1. Non-existent User or Role: The user ID or role name you are trying to reference does not exist in the SAP system.
    2. Typographical Error: There may be a typo in the user ID or role name.
    3. Role Deletion: The role may have been deleted or not yet created.
    4. Authorization Issues: The user may not have the necessary authorizations to access the role or user.
    5. Client-Specific Issues: The user or role may exist in a different client within the SAP system.

    Solution:

    1. Verify User/Role Existence:

      • Use transaction code SU01 to check if the user exists.
      • Use transaction code PFCG to check if the role exists.
    2. Check for Typos:

      • Ensure that the user ID or role name is spelled correctly in the configuration or transaction.
    3. Create or Restore Role:

      • If the role does not exist, create it using transaction PFCG.
      • If it was deleted, you may need to restore it from a backup or recreate it.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the role. You can check this in transaction SU53 after the error occurs to see what authorizations are missing.
    5. Client Check:

      • Make sure you are in the correct client. Users and roles are client-specific in SAP.
    6. Transport Issues:

      • If the role was transported from another system, ensure that the transport was successful and that the role is active in the target system.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • PFCG: Role Maintenance
      • SU53: Display Authorization Check
      • SUIM: User Information System (to check user roles and authorizations)
    • SAP Notes: Check SAP Notes for any known issues or patches related to user and role management.

    • Documentation: Refer to SAP Help documentation for detailed information on user and role management.

    By following these steps, you should be able to identify the cause of the CL256 error and implement the appropriate solution.

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