How To Fix CJ465 - Hierarchy could not be included; root element does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CJ - Project master data and structure

• Message number: 465

• Message text: Hierarchy could not be included; root element does not exist

What causes this issue?

The WBS subhierarchy could not be included because a root element is
missing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To change the subhierarchy, a root element must be present.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CJ465 - Hierarchy could not be included; root element does not exist ?

  The SAP error message CJ465 indicates that there is an issue with a project hierarchy in the Project System (PS) module. Specifically, it means that the hierarchy you are trying to include cannot be processed because the root element of the hierarchy does not exist in the system.
  Cause:
  
  
  Missing Root Element: The root element (which is typically a project or WBS element) that you are trying to include in the hierarchy does not exist in the system. This could be due to:
  
  The root element was deleted or not created.
  There is a typo or incorrect reference in the hierarchy definition.
  The project or WBS element is in a different status (e.g., locked, archived).
  
  
  
  Incorrect Hierarchy Structure: The hierarchy structure may not be correctly defined, leading to the system being unable to identify the root element.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or include the root element.
  
  
  Solution:
  
  
  Verify Root Element: Check if the root element exists in the system. You can do this by:
  
  Navigating to the Project System (PS) transaction codes like CJ20N or CJ03 to search for the project or WBS element.
  Ensuring that the root element is active and not archived or deleted.
  
  
  
  Correct Hierarchy Definition: If the root element exists, ensure that the hierarchy is defined correctly. Check for:
  
  Proper structure and relationships between elements.
  Correct references in the hierarchy setup.
  
  
  
  Check Authorizations: Ensure that you have the necessary authorizations to access the project or WBS element. You may need to contact your SAP security team if you suspect authorization issues.
  
  
  Recreate the Hierarchy: If the hierarchy is corrupted or incorrectly defined, consider recreating it from scratch, ensuring that all elements are correctly referenced.
  
  
  Consult Documentation: Review SAP documentation or help resources for additional guidance on setting up project hierarchies and troubleshooting related issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ20N (Project Builder), CJ03 (Display WBS), and CJ02 (Change WBS) for managing project structures.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the CJ465 error and implement a solution to resolve it.