How To Fix CI_DRAFTPRD_MESSAGE655 - INFO: Fields are read-only as you selected Product Type SERV.

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 655

• Message text: INFO: Fields are read-only as you selected Product Type SERV.

What causes this issue?

When you select the product type SERV, certain fields such as Industry
Standard Description, Storage conditions, and so on, become read-only.
This is expected system behavior and not an error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE655 - INFO: Fields are read-only as you selected Product Type SERV. ?

  The SAP error message CI_DRAFTPRD_MESSAGE655 indicates that certain fields in the product master data are read-only because the selected product type is "SERV" (Service). This is a common scenario in SAP when dealing with different product types, as each type has specific attributes and fields that can be edited or are restricted based on the nature of the product.
  Cause:
  
  Product Type Restriction: The product type "SERV" is designed for service-related products, which typically do not require certain fields that are relevant for material products (like stock levels, weight, etc.). As a result, some fields are set to read-only to prevent users from entering irrelevant data.
  Configuration Settings: The system configuration may have been set up to restrict editing of certain fields for service products.
  
  Solution:
  
  Review Product Type: Ensure that you are using the correct product type for your needs. If you need to enter data in the fields that are read-only, consider whether a different product type (e.g., "MAT" for materials) is more appropriate.
  Check Field Requirements: Review the fields you are trying to edit and determine if they are applicable to service products. If they are not, you may need to adjust your data entry approach.
  Consult Documentation: Refer to SAP documentation or help resources to understand the specific fields associated with the "SERV" product type and their intended use.
  Customization: If there is a business need to allow editing of certain fields for service products, you may need to consult with your SAP administrator or a developer to customize the system settings. This could involve modifying the configuration or using user exits/BADIs to change the behavior of the fields.
  
  Related Information:
  
  SAP Product Master Data: Understanding the different product types and their attributes is crucial for effective data management in SAP.
  Field Attributes: Familiarize yourself with the attributes of service products in SAP, as they differ significantly from material products.
  SAP Notes and Community: Check SAP Notes for any known issues or updates related to this error message, and consider reaching out to the SAP Community for additional insights or similar experiences from other users.
  
  If you continue to face issues or if the solution requires deeper technical changes, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP product master data management.