How To Fix CI_DRAFTPRD_MESSAGE567 - Retail products cannot be maintained in the industry system

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 567

• Message text: Retail products cannot be maintained in the industry system

What causes this issue?

Your system is not defined as an SAP Retail System. For this reason, you
can use only industry functions for maintaining product master records,
and not retail-specific maintenance functions.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE567 - Retail products cannot be maintained in the industry system ?

  The SAP error message CI_DRAFTPRD_MESSAGE567 indicates that retail products cannot be maintained in the industry system. This error typically arises in the context of SAP Retail or SAP S/4HANA systems when there is an attempt to perform operations on retail products that are not supported in the current configuration or system environment.
  Cause:
  
  System Configuration: The system may not be configured to handle retail products in the industry-specific settings. This can happen if the system is set up primarily for a different industry or if the necessary modules for retail management are not activated.
  Product Type: The product being maintained may not be classified correctly as a retail product in the system, leading to restrictions on maintenance operations.
  Master Data Issues: There may be issues with the master data of the product, such as missing or incorrect information that prevents the system from recognizing it as a valid retail product.
  Authorization Issues: The user may not have the necessary authorizations to maintain retail products in the system.
  
  Solution:
  
  Check System Configuration: Ensure that the system is configured for retail management. This may involve checking the industry settings and ensuring that the necessary modules (like SAP IS-Retail) are activated.
  Verify Product Classification: Check the classification of the product in the system. Ensure that it is set up as a retail product and that all required attributes are correctly defined.
  Review Master Data: Inspect the master data for the product to ensure that all necessary fields are filled out correctly. This includes checking for any missing data that could prevent maintenance.
  User Authorizations: Verify that the user attempting to maintain the product has the appropriate authorizations. This may involve checking roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or updates that may address the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.