Message type: E = Error
Message class: CI_DRAFTPRD_MESSAGE -
Message number: 462
Message text: &: & customer and product relationships deleted
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CI_DRAFTPRD_MESSAGE462
- &: & customer and product relationships deleted ?The SAP error message CI_DRAFTPRD_MESSAGE462 typically indicates that a customer-product relationship has been deleted in the system. This error can occur in various contexts, such as during the processing of sales orders, customer master data updates, or product master data updates.
Cause: Data Deletion: The most common cause of this error is that the customer-product relationship has been deleted from the database. This could happen due to manual deletion, data migration processes, or data cleansing activities. Inconsistent Data: There may be inconsistencies in the data, such as trying to access a relationship that no longer exists. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the customer-product relationship, leading to this error.
Solution: Check Data Consistency: Verify the customer and product data in the system to ensure that the relationship exists. You can do this by checking the relevant tables (e.g., KNA1 for customer data, MARA for product data). Recreate Relationships:
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