How To Fix CI_DRAFTPRD_MESSAGE412 - The product cannot be unlocked when you extend it using a reference

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 412

• Message text: The product cannot be unlocked when you extend it using a reference

What causes this issue?

You are extending a product using a reference product, and want to
unlock the product you are extending. This is not possible.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Finish extending the product and save it.
Access the transaction Change Product and unlock the product there

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE412 - The product cannot be unlocked when you extend it using a reference ?

  The SAP error message CI_DRAFTPRD_MESSAGE412 indicates that there is an issue with unlocking a product when you are trying to extend it using a reference. This error typically occurs in the context of product master data management, particularly when dealing with product extensions in SAP S/4HANA or SAP ERP systems.
  Cause:
  The error can be caused by several factors, including:
  
  
  Product Locking: The product you are trying to extend may be locked for editing. This can happen if another user is currently editing the product or if there are ongoing processes that prevent changes.
  
  
  Reference Product Issues: The reference product you are using for the extension may also be locked or may not be in a state that allows for extension.
  
  
  Authorization Issues: The user attempting to perform the extension may not have the necessary authorizations to unlock the product or to perform the extension.
  
  
  System Configuration: There may be specific configurations or settings in the system that prevent the unlocking of products under certain conditions.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Product Lock Status:
  
  Verify if the product is currently locked. You can do this by checking the product status in the relevant transaction (e.g., MM01, MM02).
  If it is locked, wait for the other user to finish or contact them to release the lock.
  
  
  
  Review Reference Product:
  
  Ensure that the reference product you are using is not locked and is in a valid state for extension.
  Check if the reference product has any issues that need to be resolved before proceeding.
  
  
  
  User Authorizations:
  
  Ensure that you have the necessary authorizations to unlock the product and perform the extension. You may need to contact your system administrator to verify your permissions.
  
  
  
  System Configuration:
  
  Consult with your SAP Basis or configuration team to check if there are any specific settings that might be causing the issue. They can review the system logs for any related errors.
  
  
  
  Use Transaction Codes:
  
  You can use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to gather more information about the issue.
  
  
  
  SAP Notes and Documentation:
  
  Check for any relevant SAP Notes that might address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Related Information:
  
  SAP Help Documentation: Refer to the official SAP documentation for product master data management for more detailed guidance on product extensions and locking mechanisms.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists and you cannot find a resolution, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to unlock the product for extension.