How To Fix CI_DRAFTPRD_MESSAGE399 - You are not authorized to undo the lock for product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 399

• Message text: You are not authorized to undo the lock for product &1

What causes this issue?

If necessary, ask your system administrator to authorize you to undo a
product's lock.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

If the user is to be authorized to undo a product's lock, assign the
authorization object M_MATE_MAF to the user.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE399 - You are not authorized to undo the lock for product &1 ?

  The SAP error message CI_DRAFTPRD_MESSAGE399 indicates that a user is attempting to undo a lock on a product but does not have the necessary authorization to perform this action. This error typically occurs in the context of product management or material master data in SAP.
  Cause:
  
  Authorization Issues: The user does not have the required authorization to unlock or undo the lock on the specified product. This could be due to missing roles or permissions in the user's profile.
  Locking Mechanism: The product may be locked by another user or process, and the current user does not have the rights to override this lock.
  Configuration Settings: There may be specific configuration settings in the SAP system that restrict certain users from performing lock-related actions.
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user's roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to unlock products.
  The relevant authorization objects may include M_MATE_WRK (Material Master: General Data) or other related objects depending on the specific transaction being used.
  
  
  
  Contact System Administrator:
  
  If the user does not have the required authorizations, they should contact their SAP security administrator or the person responsible for user roles in the organization to request the necessary permissions.
  
  
  
  Identify Lock Owner:
  
  Determine if another user or process is currently holding the lock on the product. If so, coordinate with that user to resolve the lock.
  
  
  
  Use Transaction Codes:
  
  Use transaction codes like SM12 to view and manage locks in the system. This can help identify who is holding the lock and whether it can be released.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings related to product locking in the SAP system to ensure that they are set up correctly.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues.
  Documentation: Refer to SAP documentation regarding user authorizations and locking mechanisms for further understanding.
  Training: Consider training for users on how to manage product locks and understand authorization roles within the SAP system.
  
  By following these steps, you should be able to resolve the CI_DRAFTPRD_MESSAGE399 error and ensure that the user has the appropriate access to manage product locks.