How To Fix CI_DRAFTPRD_MESSAGE400 - The product &1 cannot be unlocked

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 400

• Message text: The product &1 cannot be unlocked

What causes this issue?

The product cannot be unlocked because the product is used in . For the
precise cause, see in the following list:
The product is used in a configuration folder.
The product is used in a baseline.
The product is used in a configuration definition.
The product is used as a controlled object.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE400 - The product &1 cannot be unlocked ?

  The SAP error message CI_DRAFTPRD_MESSAGE400, which states "The product &1 cannot be unlocked," typically occurs in the context of product master data management, particularly when dealing with draft products or product versions that are currently locked for editing or processing.
  Cause:
  
  Product Locking: The product may be locked due to ongoing processes, such as being in use by another user or transaction. This can happen if the product is being edited or if there are background jobs that are currently processing data related to the product.
  Authorization Issues: The user may not have the necessary authorizations to unlock the product.
  System Configuration: Certain configurations or settings in the system may prevent the unlocking of products under specific conditions.
  Incomplete Processes: If there are incomplete processes or transactions related to the product, it may remain locked until those processes are resolved.
  
  Solution:
  
  Check Lock Status: Use transaction code SM12 to check if the product is locked by another user or process. If it is, you may need to wait for the lock to be released or contact the user who has locked it.
  Review Authorizations: Ensure that you have the necessary authorizations to unlock the product. If not, contact your system administrator to grant the required permissions.
  Complete Pending Processes: If there are any pending processes or transactions related to the product, complete or resolve them to allow the product to be unlocked.
  Use Transaction Codes: If applicable, use transaction codes like MM02 (Change Material) or MM03 (Display Material) to check the status of the product and see if there are any issues that need to be addressed.
  Consult Documentation: Review SAP documentation or notes related to product master data management for any specific configurations or settings that may affect product locking and unlocking.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about why the product cannot be unlocked.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the matter to your SAP support team or consult with SAP directly for further assistance.