How To Fix CI_DRAFTPRD_MESSAGE021 - Reference product & does not exist in company code &

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 021

• Message text: Reference product & does not exist in company code &

What causes this issue?

You have specified a reference product whose data has not yet been
created in company code.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Make sure your entries are correct.
If your entry is wrong, correct it.
If your entry is correct, you must create a master record in company
code before you can use the product as a reference.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE021 - Reference product & does not exist in company code & ?

  The SAP error message CI_DRAFTPRD_MESSAGE021 indicates that a reference product does not exist in the specified company code. This error typically arises in scenarios involving product master data, especially when dealing with product drafts or when trying to create or modify product-related information.
  Cause:
  
  Missing Product Master Data: The reference product you are trying to use has not been created in the system for the specified company code.
  Incorrect Company Code: The company code specified in the transaction does not match the company code where the reference product exists.
  Data Synchronization Issues: If the product was recently created or modified, there may be a delay in data synchronization across different modules or systems.
  Authorization Issues: The user may not have the necessary authorizations to view or access the product in the specified company code.
  
  Solution:
  
  
  Check Product Existence:
  
  Verify if the reference product exists in the system for the specified company code. You can do this by navigating to the product master data transaction (e.g., MM03 for material master) and checking if the product is listed under the correct company code.
  
  
  
  Create the Product:
  
  If the product does not exist, you will need to create it in the system for the specified company code. Use the appropriate transaction (e.g., MM01 for creating a material) to add the product.
  
  
  
  Verify Company Code:
  
  Ensure that you are using the correct company code in your transaction. If you are working with multiple company codes, double-check that you are referencing the right one.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the product data in the specified company code. If not, contact your SAP security administrator to grant the required permissions.
  
  
  
  Data Synchronization:
  
  If the product was recently created, wait for a short period and try again, as there may be a delay in data synchronization. If the issue persists, check with your SAP Basis team to ensure that there are no underlying issues with the system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), MM03 (Display Material), and others related to product master data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files related to product master data management for additional insights and best practices.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team for further assistance.