How To Fix CI107 - External operation: Enter price unit

SAP Error Message - Details

• Message type: E = Error

• Message class: CI - Plant maintenance task list messages

• Message number: 107

• Message text: External operation: Enter price unit

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CI107 - External operation: Enter price unit ?

  The SAP error message CI107, which states "External operation: Enter price unit," typically occurs in the context of purchasing or procurement processes, particularly when dealing with external services or materials. This error indicates that the system requires a price unit to be specified for the external operation, but it has not been provided.
  Cause:
  
  Missing Price Unit: The most common cause of this error is that the price unit field is left blank when creating or modifying a purchase order, service entry sheet, or similar document.
  Incorrect Configuration: There may be issues with the configuration of the material or service master data, where the price unit is not defined correctly.
  Data Entry Error: Users may inadvertently skip entering the price unit due to oversight or misunderstanding of the required fields.
  
  Solution:
  
  Enter Price Unit: The immediate solution is to go back to the transaction where the error occurred and ensure that the price unit is entered correctly. The price unit typically indicates how the price is calculated (e.g., per unit, per hour, per day).
  Check Master Data: Review the material or service master data to ensure that the price unit is defined correctly. If it is missing, you may need to update the master data.
  Review Configuration: If the issue persists, check the configuration settings in the SAP system related to purchasing and external services. Ensure that the price unit is set up correctly in the relevant configuration settings.
  User Training: If users frequently encounter this error, consider providing additional training on the importance of entering the price unit and how to do so correctly.
  
  Related Information:
  
  Transaction Codes: This error can occur in various transactions, such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), or ML81N (Service Entry Sheet).
  Documentation: Refer to SAP Help documentation for detailed information on handling purchase orders and service entry sheets.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to this error message.
  Support: If the problem cannot be resolved through the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By addressing the missing price unit and ensuring proper data entry and configuration, you should be able to resolve the CI107 error effectively.