How To Fix CI109 - External operation: Enter order quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: CI - Plant maintenance task list messages

• Message number: 109

• Message text: External operation: Enter order quantity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CI109 - External operation: Enter order quantity ?

  The SAP error message CI109, which states "External operation: Enter order quantity," typically occurs in the context of production orders or external operations in SAP. This error indicates that the system requires an order quantity to be specified for an external operation, but it has not been provided.
  Cause:
  
  Missing Order Quantity: The most common cause of this error is that the order quantity field is left blank when creating or processing a production order or an external operation.
  Incorrect Configuration: There may be issues with the configuration of the routing or the production order that does not allow for the order quantity to be recognized.
  Data Entry Error: Users may inadvertently skip entering the order quantity due to oversight or misunderstanding of the required fields.
  
  Solution:
  
  Enter Order Quantity: The immediate solution is to ensure that the order quantity is entered in the relevant field when creating or processing the production order or external operation.
  Check Routing and BOM: Verify that the routing and Bill of Materials (BOM) are correctly set up and that they include the necessary details for the external operation.
  Review Configuration: If the issue persists, review the configuration settings related to production orders and external operations in the SAP system to ensure they are set up correctly.
  User Training: Provide training to users on the importance of entering all required fields, including order quantities, to prevent this error from occurring in the future.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO01 (Create Production Order), CO02 (Change Production Order), and CO03 (Display Production Order) to navigate and troubleshoot effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system, and there may be specific notes addressing this error.
  Documentation: Refer to SAP documentation or user manuals for detailed instructions on handling production orders and external operations.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.